rvip1 is committed to protecting the privacy and personal data of every member. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
Important Notice: By registering an account on rvip1 or continuing to use the platform at https://rvip1.cam, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to request account closure.
This Privacy Policy applies to all personal data collected, processed, and stored by rvip1 in connection with the operation of its online sports betting, live casino, lottery (togel — Indonesia's traditional numbers lottery), and gaming platform accessible at https://rvip1.cam. It covers data collected through the website, any associated mobile browser experience, customer support channels including live chat and email, and all payment processing interactions.
This Policy applies to all current and former registered members, prospective members who have initiated but not completed registration, and any individuals who contact rvip1 support without holding an account. It does not apply to third-party websites, payment processors, or game studios whose services are integrated into rvip1 — those parties maintain their own independent privacy policies.
rvip1 primarily serves players resident in Indonesia. Where Indonesian data protection law applies to our processing activities, we comply with the applicable provisions of Law No. 27 of 2022 on Personal Data Protection (Undang-Undang Perlindungan Data Pribadi) and related implementing regulations. We also voluntarily align our data handling standards with internationally recognised frameworks, including the General Data Protection Regulation (GDPR) principles, as a benchmark for best practice.
rvip1 — the internationally licensed legal entity that owns and operates the platform at https://rvip1.cam — acts as the data controller in respect of all personal data collected from members and platform visitors. As data controller, rvip1 determines the purposes for which personal data is processed and the means by which that processing is carried out.
Where rvip1 engages third-party service providers to process personal data on its behalf (for example, KYC verification providers or payment processors), those providers act as data processors and are contractually bound to process data only on rvip1's documented instructions and in accordance with this Privacy Policy.
Data Controller Contact: All data-related enquiries, subject access requests, and complaints should be directed to our Privacy team at the contact details provided in Section 15 of this Policy. We target a response to all data rights requests within 30 calendar days of receipt.
rvip1 collects the following categories of personal data from its members and platform users:
Full legal name, date of birth, nationality, and government-issued identification number. For Indonesian members, this includes your NIK (Nomor Induk Kependudukan — national identity number) as recorded on your KTP (Kartu Tanda Penduduk — Indonesian national identity card), passport, or driver's licence submitted during KYC verification.
Email address, mobile phone number, and residential address including city, province, and postal code. Indonesian cities commonly registered by our members include Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, Makassar, and Palembang, though rvip1 accepts members from all regions of Indonesia.
Bank account details including account holder name, account number, and bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) used for deposit and withdrawal transactions. For e-wallet payments, we collect the registered phone number or account identifier associated with OVO, DANA, GoPay, ShopeePay, or LinkAja. We do not store full card numbers or CVV codes. All financial data is encrypted at rest and in transit.
A complete record of all deposits, withdrawals, bets placed, games played, bonus claims, and account balance movements. This includes bet stakes, odds accepted, game outcomes, and any mix parlay (multi-leg accumulator bet) selections made on the platform. Transaction records are maintained for regulatory compliance and dispute resolution purposes.
IP address, browser type and version, operating system, device type, screen resolution, referring URL, session duration, and pages visited. This data is collected automatically when you access the rvip1 platform and is used for security monitoring, fraud detection, and platform performance optimisation.
Records of all communications between you and rvip1, including live chat transcripts, support emails, and any feedback or complaints submitted. These records are retained to ensure consistency of service, resolve disputes, and support staff training.
If you set deposit limits, loss limits, session time reminders, cooling-off periods, or apply for self-exclusion through rvip1's Responsible Gaming tools, we record these preferences and the dates on which they were set or modified. This data is used exclusively to enforce your chosen restrictions and is never shared with third-party marketers.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, KTP / passport number | KYC verification, age confirmation (21+) |
| Contact Data | Email, phone, residential address | Account management, support communications |
| Financial Data | Bank account, e-wallet ID | Deposit and withdrawal processing |
| Transaction Data | Bet history, deposit/withdrawal records | Account statements, AML compliance |
| Technical Data | IP address, browser, device | Security, fraud prevention, performance |
| Communications Data | Chat logs, support emails | Dispute resolution, quality assurance |
| Responsible Gaming Data | Limits set, exclusion dates | Enforcement of self-imposed restrictions |
rvip1 collects personal data through the following channels:
rvip1 processes personal data on the following legal bases:
rvip1 uses the personal data it collects for the following specific purposes:
No Sale of Personal Data: rvip1 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes under any circumstances.
rvip1 shares personal data with third parties only where strictly necessary and only under contractual data processing agreements that require those parties to maintain equivalent data protection standards. The categories of third parties with whom data may be shared are:
No Unsolicited Third-Party Marketing: rvip1 does not share your contact details with advertising networks, data brokers, or unaffiliated commercial partners for the purpose of targeting you with third-party marketing communications.
rvip1 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity records | 5 years after account closure | AML compliance, regulatory requirements |
| Transaction records | 5 years from transaction date | Financial audit trail, dispute resolution |
| KYC documents | 5 years after account closure | Identity verification audit records |
| Support communications | 3 years from last interaction | Quality assurance, dispute history |
| Technical / log data | 12 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent audit trail |
| Self-exclusion records | Indefinitely | Prevent re-registration during exclusion period |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identity. Self-exclusion records are retained indefinitely to prevent individuals who have sought gambling help from being inadvertently re-marketed to or re-registered.
rvip1 implements a layered security architecture to protect personal data against unauthorised access, accidental loss, alteration, and disclosure. Our technical and organisational security measures include:
Your Role in Security: While rvip1 maintains robust technical safeguards, your account security also depends on keeping your login credentials confidential. Never share your password with anyone — rvip1 staff will never ask for it. If you suspect your account has been compromised, contact support immediately.
rvip1 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse usage patterns. The categories of cookies we use are:
rvip1 does not use third-party advertising or retargeting cookies that track your browsing activity across other websites. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in and using the platform.
As a data subject, you hold the following rights in respect of your personal data held by rvip1. To exercise any of these rights, contact our Privacy team at the details in Section 15. We will respond within 30 calendar days of receiving a verifiable request.
Request a copy of all personal data rvip1 holds about you, together with information about how and why it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you, including outdated address or contact details.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we pause processing of your data in specific circumstances, such as while a dispute about its accuracy is being resolved.
Request a structured, machine-readable copy of the personal data you have provided to rvip1 for transfer to another service provider.
Object to the processing of your data for direct marketing purposes or based on our legitimate interests, where your individual circumstances warrant it.
Note on Limitations: Some rights are subject to conditions and may not apply in every circumstance. For example, the right to erasure does not override rvip1's obligation to retain transaction records for five years under applicable AML regulations. Where we cannot fulfil a request in full, we will explain the reason clearly in our response.
rvip1 strictly prohibits the registration or use of its platform by any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in the KYC process for all members before withdrawals are enabled.
If rvip1 becomes aware that a member account belongs to a person under 21, the account will be immediately suspended, all activity on the account will be reviewed, any deposited funds will be returned to the payment source, and all winnings will be forfeited. Any personal data collected from an underage individual will be permanently deleted from our systems following the completion of the investigation.
Parental Controls: If you believe a minor in your household has accessed rvip1, please contact our support team immediately at [email protected] (plain text — not a clickable link). We will investigate and take appropriate action promptly.
As an internationally licensed platform, rvip1 may transfer personal data to servers or service providers located outside of Indonesia. Where such transfers occur, rvip1 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections afforded under Indonesian data protection law and the principles of the GDPR. Safeguards may include standard contractual clauses, data processing agreements, or reliance on adequacy decisions where applicable.
Data transferred internationally remains subject to the protections described in this Privacy Policy. If you would like information about the specific safeguards applicable to a particular data transfer, please contact our Privacy team.
rvip1 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Material changes will be communicated to registered members via email notification and/or a prominent notice on the platform at least 7 days before the revised Policy takes effect. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
Your continued use of rvip1 following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you must discontinue use of the platform and request account closure before the effective date of the change.
For all privacy-related enquiries, subject access requests, data correction requests, or complaints regarding rvip1's data handling practices, please contact our Privacy team. We target a full written response to all privacy requests within 30 calendar days of receiving a verifiable request.
Privacy Team Contact (plain text — not a clickable link):
[email protected]
Subject Line: Please use "Privacy Request — [Your Full Name]" as the subject line of your email to help us route your request to the correct team member promptly.
Response Time Target: 30 calendar days from receipt of a verifiable request. Complex requests may take up to 60 days; we will notify you within the first 30 days if an extension is required.
Support Hours: 24/7, all year round, including Idul Fitri, Ramadhan, and all Indonesian national public holidays.
If you are dissatisfied with rvip1's response to your privacy complaint, you have the right to escalate your complaint to the competent data protection authority in your jurisdiction. For Indonesian residents, the supervising authority for personal data protection matters is the Ministry of Communication and Digital Affairs (Kementerian Komunikasi dan Digital Republik Indonesia).
Six principles that define how rvip1 handles your personal data — every day, on every transaction.
All personal and financial data transmitted between your device and rvip1 is protected by 128-bit SSL encryption. Stored data is encrypted at rest using AES-256, the same standard used by leading international financial institutions.
rvip1 never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used solely to operate your account, process your transactions, and keep the platform secure.
Our mandatory KYC process verifies both your identity and your age before withdrawals are enabled. Underage accounts are detected, suspended, and all associated data is deleted following investigation — no exceptions.
Personal data, financial records, and responsible gaming data are held in logically segregated storage environments with strict role-based access controls. Only authorised personnel with a legitimate operational need may access member records.
You can request a copy of your data, ask us to correct inaccuracies, restrict processing, or request deletion at any time. All data rights requests receive a written response within 30 calendar days of verification.
Self-exclusion and limit-setting data you provide through our Responsible Gaming tools is treated with the highest level of confidentiality. It is never used for profiling or marketing — only to enforce the restrictions you have chosen.
Have questions about how rvip1 handles your personal information? Review our full Terms & Conditions, explore our Responsible Gaming tools, or browse the FAQ for quick answers.